Refund policy

We have a 30-day refund and cancellation policy, which means you have 30 days after your purchase to request a refund. 

To cancel and request a refund, you can contact us at team@tinboxletters.com. 

Yearly Prepaid purchase 

The cancellation window is within the first 30 days of purchase. If your refund request is approved, you will be issued a refund to the original payment method within 3 to 5 business days.

You can keep the letters you've already received. 

Monthly subscription

If you cancel within the 30 days of purchase, you will receive a full refund. After that, you can cancel  your monthly subscription at any time, no further payments will be charged. You will receive all the letters that you paid for.